Add to Collections

Overview

This article provides step by step details on how to add a violation to collections.

Step 1: Login to Roker Admin portal.

Note: Tickets that have had their second warning letters sent out (NFDD), and are still outstanding, will now be eligible for collections. Only tickets that are eligible will show.

Step 2: Go to Violations > Notices > Collections > Add to Collections

You can add only a specific ticket to collections – or, select your province without entering a ticket or license plate number, and hit Search

You will be shown the list of eligible tickets. Select your Agency, then hit Export File. Once Export File has been pressed, the tickets shown will now be put in the Collections status and the report can be sent to your collections agency.