Adding a New Location

Overview:

This article will provide a step-by-step guide (both written and video) on how to add a new location in Enforcement.

View the step-by-step video tutorial here:

Step 1:

To add a new location in Roker Enforcement, first sign in then navigate to Settings > Locations.

Note: You will need to have Primary Administrator access.

Within this section, there are a series of different tabs you have access to. See below quick guide of each tab:

DETAILS:

Location ID: just for Admins

Name: shown to patrol officers in patrol app and admins

VIOLATIONS:

Violation configuration: the configuration that is set up for this location. There should be a link that directs people to "How to set up violation configurations" or something like that (links may need to be added after if this one isn't completed yet!). Make sure the link is the live link, not the internal one for just us. You can double check this by opening in incognito window and pasting it there.

Tax Section: This will be printed on Bixolon-only violations

USERS:

Group: which group this location is assigned to. (add link "how to create a group")

Restrict violations: don't actually put this in... it needs to be removed haha

ADVANCED:

LPR tire chalking: this is too advanced for this article so send them directly to the "how to set up/configure tire chalking" page

Enable Plate Confirm: basically what it says; patrol officers issuing a violation will always be required to confirm the plate number

Grace Period: this effectively extends an expired permit or parking session on the patrol app. Officers can see it's expired. It will show as expired but will remain viewable on the patrol app for the x number of minutes entered after expiry

MAPPING:

This is used for printing the address on violations, as well as for GPS geo-sorting the locations on the patrol apps. Helpful for patrol officers using an account that has a big list of locations; when they go to select the location, the nearest location will show at the top. Users can click and drag the red marker to adjust the actual location.

Step 2:

Click "new location" at the right corner of the screen.

Note: If you're not able to add a location because you've run out of licenses, contact support@securepark.io

Enter details, and click "save".