How to adjust a violation amount

How to adjust a ticket or violation amount in Roker Plus Violation Management

Step 1

Log into your RokerPlus Admin portal and click on Violations 

Step 2

Search for the ticket/violation, then click on the ticket # to be taken to the Ticket Details page

Step 3

On the right hand side of the Ticket Details, scroll down to Adjustments. Click on Adjustment

Step 4

Enter the required parameters: 

Adjustment type: Apply (to add to the amount due) or Reversal (to remove)

Transaction: What type of fee you're adding/removing 

Amount: the amount to be removed or added

Notes: required

Step 5

Hit Apply to make the changes

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