How to Apply A Partial Payment
Step 1: Login to Roker Enforcement.
Step 2: Go to Violations -> Violations Management -> Search the plate or violation #.
Step 3: Click on the violation, and then select "actions" on the right side to view the drop down options. Then select "PD - Pay Violation".
Step 4: The plate and violation number, as well as the amount owed on the ticket will autofill. Change the amount paid to the partial payment amount (EX. Ticket is $25, and the patron would like to pay $10 so you would change the order payment to $10).
*Note - you will need to update the payment method, input the credit card information (if it is not cash), and change the amount being paid.
Step 5: Press "submit". Partial Payment has been applied.
NOTE** - If you go and search the violation again, a "secondary" ticket will have been formulated and it will indicate "partial payment" (see below):
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