How to Issue Violations

How to Issue Violations

How to Issue Violations

This article will provide patrollers with a step by step guide on how to issue validations. 

1. Scan plate.

2. Review the plate, and select "Issue violation" 
Note: You can view active sessions at different locations by clicking the dropdown menu to view more information.


3. Under 'Vehicle", Fill out the blank portions - ex. plate expiry month/year, vehicle make, color. Click "next". 



4. Under "Location", confirm the location, and add any location details (optional).
Note: "Near" or "update address" uses GPS to capture the nearest address for Offstreet locations. 


5. Under "Violation", select the violation (ex. expired receipt). You may also add comments, or private notes (optional), and upload any photos. 
Note: The first uploaded photo will be printed on the ticket, for those using Bixolon printers (Not Zebra).



6. Click "Preview". 



7. A preview will load for your final review. 


Click "submit and print'.

Note: If a violation is being issued for an active permit license plate, you will be prompted with the below message to ensure you are aware of any existing permit. 



8. A print confirmation will pop up to confirm the ticket has successfully printed. You will then have the option to print again, or print later. 



Violation History

If you would like to view your violation history in the patrol app, you can go to settings > Violation History.

    • Related Articles

    • Manual Violations

      There may be times that you want to manually add violations in Roker Enforcement. For example, if a patroller was issuing hand written violations, they could be manually added to Roker to be managed. To Manually Add Violation: Under Violations -> Add ...

    • Violation Payments

      Roker can process violation payments in a number of ways: Admin users can process payments through violation payments Admin Payments Payments are processed on through Violations -> Violation Payment. There are a number of ways to navigate to this ...

    • Add & Edit Violation Code

      Overview This article will provide details on how to add/edit violation code(s). Step 1: Login to the Roker Admin Portal. Step 2: Go to Violations > Settings > Violation Codes > Add. Step 3: Fill out the information on the add page. Editing ...

    • Violation Due Summary Report

      This report will display the total number of violations issued by each patroller for the group, location and date range provided. To start, go to Reports > Violation Due Summary (above) and select the group, location and date range required (below). ...

    • Violation by Patroller Report

      This report will display the total number of violations issued by each patroller for the group, location and date range provided. To start, go to Reports > Violation by Patroller, and select the group, location and date range required (below). Now ...