How to Manage Permit Facilities

How to Manage Permit Facilities

Overview

In this article, you fill find more information on how to manage permit facilities. 

View a step-by-step video guide here:



Step 1: Login to the Roker admin portal.

Step 2: Under the "Facilities" heading, select "Go to facilities".


Step 3: Search the location you'd like to revise, and then select the "edit' icon next to the location. 



Once you have clicked on the "edit" icon, a series of screens will appear for you to view/revise. 


Step 4: Under Step 1, "Location & types of permits", you are able to revise:

Location Name: The name of the location 
Parking type: What type of parking it is. EX. On street, or Off street parking
Zone Number: The zone number of the location selected
Type of permit: What type of permit can be used within this location


Note: You can also move the blue swipe bar on the left bottom side if you would like to add overflow parking (additional parking locations) if the current lot gets full. You then would write in the "overflow parking facility" where the additional parking would be. 

Step 5: Under Step 2, you can revise "Accepted Vehicles", as well as indicate accepted license plate types.



Step 6: On Step 3, you can revise and update the "Venue Details" of the location you are viewing. 


The location will be pre-loaded to show in map view. 




You can scroll towards the bottom of the page to view and revise "venue details" 


Index:
Parking Meter ID (Optional): If your location has a parking meter, you can add the meter ID here
Total # of parking spots: The amount of parking spots available within the location
Is it for nested parking: This can be flipped on if you are using nested parking within the location (ex. One location, but 2 levels, and 1 level is for guests, the other is for employees)
Parking facility ID: The location ID within the system 
Add new nested parking: You can add an additional "nest" to the location. Ex. If you already have a guest and employee nest, you can make a third nest for "security employees" specifically, if desired. 
Is over booking: If the lot can be overbooked - and the amount that is permitted. 


Step 7: Under "Permit Duration + Payments" various payment information can be updated.


Under section 4, you can view each permit name, as well as their effective date/expiry date, and the pricing/operating hours. 

Step 8: Once you have revised/reviewed all sections, you can click "submit" to put the changes in effect. 




    • Related Articles

    • Roker Permit Quick Start Guide

      Overview As an administrator, here you will find a "Quick Start Guide" with an overview of basic functions to get start within the Roker Permit system. Book a permit For more information on how an admin can book a manual permit, click here. Search ...

    • Editing and Deleting Permit Parkers

      Permit parkers can be edited or deleted at any time. To start, in the admin console of Roker, head to the Permit Parkers tab. Search for the permit parker you wish to edit or delete; you can do this by filling out any number of fields, or by click ...

    • Permit Types

      Overview This article will walk you through the steps on how to add a new permit type, as well as edit/review current permit types. Prior to adding a new permit type, you need to ensure all Zone, Locations and Accepted Documents settings are ...

    • Update Permit Location Pricing

      Overview This article will provide details on how to update permit location pricing. View a step-by-step video tutorial here: Step 1: Login to Roker Admin Portal. Step 2: Select "Settings" on the toolbar, and under the page dropdown on the left side, ...

    • Manage E-mail Templates

      Overview This article will provide information how to manage, view, and edit e-mail templates. View a step-by-step video tutorial here: Step 1: Login to the Roker VMS Admin Portal. Step 2: Select the "Settings" tab on the horizontal toolbar, and on ...