How to Set Up Appeal Alerts for Administrators

How to Set Up Appeal Alerts for Administrators

Overview

This guide will provide instructions on how to add administrator e-mails to receive appeal alerts and updates, when a violator appeals a ticket.



Step 1: Login to Roker. 

Step 2: Go to Violations > Settings > General Settings





Step 3: On the left side, select "appeal configuration"




Step 4: Under Appeal Configuration, go to the bottom and type in which e-mail addresses you would like to receive appeal notifications, and click save.



*Note: When e-mails are updated, only those included when you hit "save" will receive appeal e-mails going forward. Previously saved e-mails will not continue to receive the appeal updates. 
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