Admin Portal
Managing Violation Costs
Overview This article will provide details on how to manage violation costs by location, as well as "copy" costs from other locations. View the step-by-step video tutorial below: Step by Step Instructions: Step 1: Login to the Roker Administrative ...
Permit Types
Overview This article will walk you through the steps on how to add a new permit type, as well as edit/review current permit types. Prior to adding a new permit type, you need to ensure all Zone, Locations and Accepted Documents settings are ...
How to Manage Permit Facilities
Overview In this article, you fill find more information on how to manage permit facilities. View a step-by-step video guide here: Step 1: Login to the Roker admin portal. Step 2: Under the "Facilities" heading, select "Go to facilities". Step 3: ...
Search for Permits
Overview This article will provide an overview of how to search for permits within the admin portal. View the step-by-step video tutorial here: Step 1: Login to the Roker Admin Portal. Step 2: Select "Permits & Sessions - Go to Permits" Step 3: ...
Roker Permit Quick Start Guide
Overview As an administrator, here you will find a "Quick Start Guide" with an overview of basic functions to get start within the Roker Permit system. Book a permit For more information on how an admin can book a manual permit, click here. Search ...
How to Generate & View Permit Reports
Overview This article provides a step-by-step guide for administrators on how to generate and review permit reports. View a step-by-step video tutorial here: Step 1: Login to the Roker Admin Portal. Step 2: Select "Analytics" on the task bar. Step 3: ...
Refund & Cancellation Policies
Overview This article will provide a guide on how to navigate Refund & Cancellation Policies. View a step-by-step video tutorial here: Step 1: Log in to the Roker Admin Portal. Step 2: Select "settings" on the task bar, and a drop down on the left ...
Manage E-mail Templates
Overview This article will provide information how to manage, view, and edit e-mail templates. View a step-by-step video tutorial here: Step 1: Login to the Roker VMS Admin Portal. Step 2: Select the "Settings" tab on the horizontal toolbar, and on ...
Update Permit Location Pricing
Overview This article will provide details on how to update permit location pricing. View a step-by-step video tutorial here: Step 1: Login to Roker Admin Portal. Step 2: Select "Settings" on the toolbar, and under the page dropdown on the left side, ...
Add A Facility
Overview In this article you will find a step-by-step guide on how to add a new facility. Note: Prior to adding a facility, you must first add a location. You can do that by following the steps here. Step 1: Login to Roker Admin Portal. Step 2: On ...
How to Quick Book a Permit
Overview This article will provide steps on how to quick book a permit. View a step-by-step video tutorial here: Step 1: Login to your Roker VMS Admin Portal. Step 2: Under "Permits & Sessions", select "quick book (highlighted in GREEN): Step 3: Fill ...